Accessibility Statement
SKWS’s accessibility approach, supported tasks, known limitations, assistance route, and improvement process.
Effective date: September 10, 2026
Seller: SKWS Inc
Address and return address: 2250 Bovaird Drive East, Brampton, Ontario, L6R 0W3, Canada
Email: support@skwsinc.com
Phone: 800-654-8894
Support hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
Commitment
SKWS aims to provide a website that supports keyboard navigation, clear structure, visible focus, readable contrast, responsive layouts, descriptive links, form labels, status messages, and text alternatives for meaningful images. The site is designed with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a reference.
Covered journeys
The commitment covers browsing, search and filtering, product details, cart, destination selection, quote review, checkout consent, order confirmation, private tracking, account access, support, policies, and owner-managed public content.
Generated product images
Product image alternative text identifies each image as an illustrative unbranded view and names the represented model. Exact model, SKU, condition, included items, specifications, and warranty information remain available as text.
Assistance and feedback
If you have difficulty using a page or need an accessible alternative for a shopping or support task, contact SKWS using the details above. Include the page address, task, issue, device, browser, assistive technology, and preferred response method when possible. SKWS responds during published support hours and will provide the same material price, payment, tax-estimate, shipping, policy, and order disclosures through an available alternative channel.
Third-party services
Authentication, carriers, bank-transfer communications, and other third-party services may have their own accessibility characteristics. Report a barrier to SKWS so the team can offer assistance and raise the issue with the provider where appropriate.
Ongoing review
SKWS reviews customer-reported barriers and material storefront changes. This statement will be updated when the supported experience or a known material limitation changes.